Legal
Privacy Policy
This page explains how LifeSolved (lifesolved.co.za) handles personal information.
Who we are
LifeSolved is an online store providing practical products for everyday life across South Africa. Contact: support@lifesolved.co.za.
What we collect and why
We collect customer information only to process orders, provide support, deliver products, improve the store, and send marketing communications where you have given consent. This includes your name, delivery address, contact details, order details, payment confirmations from Shopify, and basic device and usage data needed to run and improve the store.
Cookies and tracking
We use essential cookies to run the cart and checkout. With your consent, we also use analytics and marketing tools, including the Meta Pixel, to send standard browser ecommerce events (PageView, ViewContent, AddToCart, InitiateCheckout) for advertising measurement. You can change your choice at any time using the cookie preferences banner or by clearing the lifesolved.consent.v1 entry in your browser storage.
Payments
Payments are processed through Shopify's secure checkout. LifeSolved does not store card details.
Third parties
We share the minimum information required with Shopify (store, payments, fulfilment) and, subject to your consent, Meta Platforms Ireland for advertising measurement.
Your rights (POPIA)
Under the Protection of Personal Information Act, you may request access, correction or deletion of your personal information. Email support@lifesolved.co.za and we will respond within a reasonable timeframe.
Related policies
See our Terms of Service, Shipping Policy and Returns & Refunds Policy.